CHR Director of Client Experience, Prissy Hamilton, and V.P. of Operations, Kelly Capponi, were in Baltimore for this year’s NAPBS Annual Conference. Here are their thoughts on the conference.
Prissy: What an awesome conference! First, the size. This was the highest attended NAPBS annual conference ever with 875 pre-registrations. It was lovely to see so many familiar faces but it was also great to see how the industry has grown. Kelly and I had a fabulous time meeting new people, learning about their needs and how CHR can help them achieve their goals. I was touched by how many people made the effort to come up to us to say nice things about CHR or mention that they liked the Tip Sheet. It’s nice to know you’re appreciated. Thank you to everyone who took the time to talk to us.
Some key conference takeaways for me were the need to recognize how the background screening industry is changing and see where the next generation of leaders are coming from. The nature of work has changed so much over the past decade and so have the workers’ expectations; we need to understand those dynamics and adapt. The other thing that was great about the conference was the announcement of Mike Sankey as the first-ever recipient of an NAPBS Lifetime Achievement Award. I was happy for Mike and proud of our industry for recognizing him. He’s done so much to make this industry what it is and helped many companies along the way.
Kelly: Yes, everything Prissy said. The energy was just amazing! There wasn’t a moment that I wasn’t meeting or reconnecting with someone or learning something new. Thank you to everyone who met with us or who went out of their way to speak with us. Matt Beaudreau, the opening speaker from the Center for Generational Kinetics, was one of the big highlights for me. Understanding how to attract and motivate people; communicate with them in ways that will connect are central to my work as an operations person. That was really great. The Lifetime Achievement Award going to Mike was another highlight. What a well-deserved honor. Thank you to the NAPBS leadership and staff for such a wonderful conference. I’m already looking forward to next year!